Privacy Policy

At ZipTix, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, share, and protect the information you provide when using our carpooling service. By using ZipTix, you agree to the practices described in this policy. Please take a moment to read and understand how we safeguard your privacy.

We collect information from you in several ways to provide and improve our services:

• Registration: When you create an account on ZipTix, we collect your name, email address, phone number, and other necessary details.
• Profile Information: You may choose to provide additional information in your profile, such as a profile picture, driving preferences, and vehicle details.
• Booking and Usage Data: We collect data related to your use of our services, including trip bookings, communication with other Members, and payment transactions.
• Location Data: Our app uses third-party services, including the PayPal SDK, which may collect your device's location data. This data is collected to facilitate payment processing and improve service quality.
• Communication: We collect information from your communication with us.
• Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior on our website.

We use the information we collect to:

• Provide and Improve Services: To facilitate carpooling matches, manage bookings, process payments, and enhance the user experience.
• Communication: To send you important updates, notifications, and promotional offers related to our services.
• Security: To verify your identity, prevent fraud, and ensure the safety and security of our platform.
• Personalization: To tailor our services and marketing efforts to your preferences and interests.
• Legal Compliance: To comply with legal obligations, enforce our Terms and Conditions, and protect the rights, property, or safety of ZipTix and its users.
• Location Information: To provide and maintain the functionality of our app, to process payments securely through third-party payment processors like PayPal.

Our app integrates with third-party services, including the PayPal SDK, which may collect additional information. These services have their own privacy policies, and we encourage you to review them. The PayPal SDK may collect device location data to facilitate payment processing and improve service quality. We do not control the data collection practices of these third-party services and are not responsible for their privacy policies or practices.

We may share your information with third parties in the following circumstances:

• With Other Members: Information such as your name, profile picture, and trip details may be shared with other users when you book a trip or communicate to match your ride through the platform.
• Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, IT support, and marketing agencies.
• Legal Obligations: We may disclose your information if required to do so by law or in response to legal requests, such as subpoenas, court orders, or other legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of ZipTix's assets, your information may be transferred to the new owner or successor entity.

We use cookies and similar technologies to enhance your experience on our website:

• Essential Cookies: These cookies are necessary for the operation of our site, such as keeping you logged in during your session.
• Performance Cookies: These cookies help us understand how visitors use our site, enabling us to improve functionality and user experience.
• Targeting Cookies: We use these cookies to deliver relevant advertisements and track the effectiveness of our marketing campaigns.
• Managing Cookies: You can control the use of cookies through your browser settings. However, disabling certain cookies may affect your ability to use some features of our website.

You have the right to access, update, and correct the personal information we hold about you:

• Accessing Your Information: You can view and update your account information at any time by logging into your ZipTix account.
• Correcting Information: If you believe that any of your personal information is inaccurate or incomplete, you can correct it through your account settings.
• Deleting Information: You may request the deletion of your personal information, subject to any legal obligations we may have to retain it.

Our website may contain links to third-party websites or services that are not operated by ZipTix. Please be aware that we are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit to understand how they collect and use your information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will revise the 'Effective Date' at the top of this policy and notify you of any material changes by posting a notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your privacy.